Frequently Asked Questions

   What is Manupatra by credit card?
   What is Manupatra?
   What types of documents can I retrieve using Manupatra by credit card?
   Do I need to register before using Manupatra by credit card?
   How much does it cost to use Manupatra by credit card?
   How do I pay for this service?
   What should I do if I forget my username or password?
   Whom do I contact if I have a question or problem using Manupatra by credit card?
   Whom do I contact if I have a question or problem regarding billing in Manupatra by credit card?

What is Manupatra by credit card?
Manupatra by credit card is a document retrieval service from Manupatra. With either a credit card or a Manupatra subscription, you have instant access to an extensive array of materials on Manupatra, including Supreme Court, High Court Judgments, Central and State Acts, Draft documents, Notifications etc.

What is Manupatra?
Manupatra is India’s premier online research service for the legal community. Manupatra enables legal professionals to retrieve cases, statutes, and other documents from Manupatra's vast library of legal and business materials. Manupatra is available by subscription only, whereas Manupatra by credit card is available to anyone with an Internet connection.

What types of documents can I retrieve using Manupatra by credit card?
Manupatra by credit card allows you to retrieve any of the following types of documents:

   Judgments/Orders (Supreme Court, High Court, and Tribunal)
   Central and State Acts.
   Central Rules.
   Pending bills in Parliament
   Notifications and Circulars of Various Central Ministries.
   Forms

Do I need to register before using Manupatra by credit card?
If you want to charge your usage to a credit card, you must register.

How much does it cost to use Manupatra by credit card? .

If you pay by credit card:

The cost of retrieving documents and searching depending on the type of document. You will always be asked to confirm charges before your credit card is billed, and this prompt lists the price.

If your Find request retrieves a list of documents, you are not charged until you click a link to display a document from that list.

Print charges are included in the cost of each retrieved document. In other words, while you are viewing a document you can print it at no extra charge.

How do I pay for this service?
You pay for transactions in this service by credit card.

If you want to pay by credit card:

You can pay for transactions with a VISA credit card. The registration process includes supplying required credit card information. Billing for retrieved documents and Searching results will be applied monthly to this credit card.

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What should I do if I forget my username or password?
If you cannot remember your username or password, click Forgot password at the Sign-On page. You will be prompted to provide your e-mail address and the answer to the security question you supplied at registration. Manupatra will then send you the information via e-mail.

Whom do I contact if I have a question or problem using Manupatra by credit card?
If you have a general or technical question, call Manupatra Customer Technical Support at +91 120 4014515 (between 0900 and 1830 hrs IST) or e-mail support@manupatra.com

Whom do I contact if I have a question or problem regarding billing in Manupatra by credit card?
If you have a question concerning billing, call Manupatra Customer Service at at +91 120 4014515 (between 0900 and 1830 hrs IST) or e-mail support@manupatra.com

Registering for Manupatra by Credit Card

If you are using this service for the first time and don't have a Manupatra subscription, you need to register. During the registration process you will be asked to supply credit card information. Charges for this service will be applied monthly to this credit card. You will always be asked to confirm charges before your credit card is billed. See Understanding Pricing for details.

To register for this service,

1.      At the Home page (creditcard.Manupatra.com), click Register.

2.      Read the subscriber agreement, type I agree in the text box at the bottom of the page, and click Continue.

Note the following:

            You will need to retain the username and password you designate to sign on to the service for subsequent use.

            Usernames and passwords must be at least five characters, but no more than 10 characters. Spaces are not allowed.

            Strong passwords are recommended.

3.      Click Continue.

4.      If prompted, select a security question and provide an answer, which will be used along with your e-mail address to verify your identity if you forget your username or password.

5.      Enter your billing information to establish a credit card account. Charges for this service will be billed monthly to this account. You can only use a Visa credit card.

6.      If you don't want to receive e-mail from Manupatra, clear the appropriate check boxes for e-mail promotions and surveys. If you do want to receive these types of e-mail messages, make sure the check boxes are selected and also select your preferred e-mail format.

7.      Click Continue.

8.      Verify your credit card billing information. If the information is correct, click Confirm to establish your billing account for this service. To make changes to your credit card billing information, click Modify.

Once you confirm your credit card billing information, you can use the service to find a document or check a citation. You will also receive an e-mail message confirming your registration.

Signing On to Manupatra by Credit Card

You can sign on to the service if you've registered or if you have a Manupatra subscription.

To sign on to the service,

1.      At the Home page (creditcard.Manupatra.com), click Sign On.

2.      Determine your sign-on method:

            If you have a credit card account for this service and you'd like to charge transactions to it, sign on under My Sign-On.
         Charges will be applied   monthly to the credit card you provided at registration.

    3       Type your sign-on information:

            My Sign-On: Enter your username and password

            Manupatra Password Sign-On: Type your Manupatra password.

If you've forgotten your username or password, click Forgot Password; see Getting Your Sign-On Information for details.

4.      Click GO.

You are signed on and can now use the service to find a document , etc.

When you are finished using the service, click Sign Off. A transaction summary page is displayed for your session.